Responsible Gaming
at boo88
boo88 is committed to providing a safe and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to stay in control — always.
Gaming Should Be Fun — Not a Problem
At boo88, we believe that online gaming — whether that is cricket betting, live casino play, slots, or fishing games — is a form of entertainment. Like any form of entertainment, it is best enjoyed responsibly, with clear boundaries and a healthy perspective.
The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh enjoy boo88 as a recreational pastime. However, we recognise that for some individuals, gambling can become problematic. That is why boo88 has built a comprehensive responsible gaming programme designed to empower every player with the tools and knowledge needed to make informed choices.
Our programme covers age verification, deposit and loss limits, session time controls, cooling-off periods, temporary time-outs, and full self-exclusion. Every feature is available free of charge to all registered players through the account dashboard.
Six Ways boo88 Keeps You in Control
These free tools are available to every boo88 player at any time. Access them through your account settings or contact our support team for immediate assistance.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount in Bangladeshi Taka (৳) to ensure your gaming spend stays within your personal budget. Limit reductions take effect immediately; increases require a 24-hour cooling-off period for your protection.
Loss Limits
Define the maximum amount you are comfortable losing over a set period. Once your loss limit is reached, boo88 will automatically prevent any further deposits or wagers until the limit period resets. This tool helps players maintain strict financial discipline.
Session Time Limits
Specify how long each gaming session should last. boo88 will display a clear on-screen notification when your chosen time limit is approaching, and automatically log you out when it is reached. Regular breaks are a key part of responsible gaming practice.
Time-Out Periods
Take a short break from boo88 for a defined period — 24 hours, 7 days, 30 days, or 90 days. During a time-out, your account is temporarily suspended and you will not be able to log in or place wagers. Time-outs are reversible after the chosen period expires.
Self-Exclusion
If you feel that gambling has become a serious concern, self-exclusion allows you to permanently or semi-permanently close your boo88 account. You may choose a minimum self-exclusion period of six months. During this time, boo88 will also remove you from all marketing communications.
Reality Check Reminders
Enable periodic pop-up reminders that display how long you have been playing and a summary of your net session activity. These reality checks are designed to interrupt prolonged gaming sessions and encourage you to reflect on your current activity before continuing.
Using Your Responsible Gaming Tools
All responsible gaming controls on boo88 are built directly into your account dashboard. No third-party app or separate registration is needed — your tools are always one click away.
Step 1 — Log In to Your Account
Access the boo88 platform and navigate to your account settings from the top menu after logging in.
Step 2 — Open Responsible Gaming
Find the dedicated "Responsible Gaming" section within your account settings panel. All tools are listed clearly in English.
Step 3 — Set Your Limits
Choose the tool you wish to use — deposit limits, time limits, time-out, or self-exclusion — and configure your preferred settings in Bangladeshi Taka (৳) or time units.
Step 4 — Confirm & Activate
Confirm your selection. Protective limits (reductions and exclusions) are applied immediately and cannot be shortened without a mandatory cooling-off period.
Step 5 — Contact Support if Needed
If you need help activating any tool, our 24/7 support team at [email protected] is ready to assist you promptly and without judgement.
Frequently Asked Tool Questions
Deposit limits cap the total amount you can transfer into your boo88 account over a given period. You can set a daily limit (resets every 24 hours at Bangladesh Standard Time midnight), a weekly limit (resets every Monday at midnight BST), or a monthly limit (resets on the first day of each month). You can set limits in any combination. If you set all three, the most restrictive limit in any given period will apply. Reducing a deposit limit takes effect immediately. Increasing a limit or removing it requires a mandatory 24-hour waiting period before the change is applied — this protects you from impulsive decisions made during a gaming session.
A time-out is a short-term voluntary break from boo88 lasting between 24 hours and 90 days. Your account is suspended during this period, but it will automatically reactivate once the time-out expires. Time-outs are ideal for players who simply need a brief pause to reassess their gaming habits.
Self-exclusion is a more serious, longer-term measure intended for players who believe their gambling has become or is becoming a problem. The minimum self-exclusion period on boo88 is six months. During self-exclusion, your account is closed, all marketing communications are stopped, and you will not be able to register a new account on the boo88 platform. Self-exclusion cannot be reversed before the chosen period expires, regardless of the request.
Yes. boo88 encourages players to use multiple responsible gaming tools simultaneously for maximum protection. You can combine session time limits, deposit limits, loss limits, and reality check reminders in any combination. All active limits are displayed in your account dashboard so you always have a clear overview of your current settings. Using layered controls is one of the most effective strategies for maintaining healthy gaming habits over the long term.
boo88 requires all players to be 21 years of age or older. Age verification is conducted during the KYC (Know Your Customer) process, which requires you to submit a valid government-issued identity document such as a Bangladesh National Identity Card (NID) or passport. Our verification team reviews all submitted documents promptly. Accounts that cannot be verified as belonging to an adult aged 21 or above will be suspended and any funds held pending investigation. We reserve the right to request additional documentation at any time if there is a reason to question a player's age.
If you need to activate self-exclusion urgently and cannot access your account settings, contact our support team immediately at [email protected]. Our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6). Please use the subject line "Self-Exclusion Request" and include your registered username and email address. Upon receiving your request, boo88 will suspend your account within one hour and confirm the exclusion in writing. You do not need to provide a reason for your request.
Warning Signs of Problem Gambling
Recognising the early warning signs of problem gambling is the first step towards getting help. If any of the following apply to you or someone you know, please reach out to our support team or a professional organisation immediately.
Chasing Losses
Continuing to gamble in an attempt to recover money that has already been lost, often leading to larger losses and increased financial stress.
Gambling Beyond Your Means
Spending money intended for essential needs — such as rent, food, or utility bills — on gambling activities, or borrowing money to fund gaming sessions.
Inability to Stop
Feeling a persistent urge to gamble and finding it difficult or impossible to stop or reduce your gaming activity despite wanting to do so.
Neglecting Responsibilities
Allowing gambling to interfere with work, study, family responsibilities, or social relationships in a way that causes harm to yourself or others.
Secrecy & Deception
Hiding the extent of your gambling activity from family members or friends, lying about the amount of time or money spent on gaming.
Emotional Distress
Experiencing anxiety, depression, irritability, or restlessness when not gambling, or using gambling as a way to escape personal problems or negative feelings.
Ask Yourself These Questions
This brief self-assessment is designed to help you reflect on your current gaming behaviour. If you answer "yes" to two or more of these questions, we strongly encourage you to use boo88's responsible gaming tools or seek external support.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, or bills?
Have you ever felt the need to gamble with increasing amounts of money in order to achieve the same level of excitement?
Have you ever tried to cut back or stop gambling, but found yourself unable to do so for more than a short period?
Have you ever returned to gamble again soon after a loss in order to try to win back the money you lost?
Have you hidden your gambling activity or the amount you spend from family members, friends, or your employer?
Has gambling caused you to miss work, studies, or important family events, or negatively affected any of your close relationships?
Do you ever feel anxious, irritable, or restless when you are not gambling, or when you try to reduce how much you gamble?
Have you ever borrowed money or sold personal possessions in order to fund your gambling activities?
If you answered "yes" to two or more questions, please consider activating a deposit limit, time-out, or self-exclusion on boo88, and seek advice from a qualified support organisation. You can contact our team at [email protected] at any time for confidential assistance.
Need Help? We Are Here for You
If gambling is causing you distress or affecting your daily life, you do not have to face it alone. boo88's dedicated support team is available around the clock to help you activate protective tools, discuss your concerns confidentially, and guide you towards appropriate professional resources. There is no judgement — only support.
Contact us by email at any time — 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
Enjoy boo88 — Responsibly
boo88 offers Bangladesh's finest selection of cricket betting, premium slots, live casino games, and more. Play at your own pace, within your own limits, with our full suite of responsible gaming tools always by your side.